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Frequently asked questions

Will the paper last?
We use a double glaze coating on all our paper art to ensure longevity. It is still a delicate piece of jewelry and can tear or bend if handled harshly, and if exposed to certain chemicals like alcohol, perfume, or water.

Is it real silver/gold?
No. We currently use costume jewelry for our fittings that are nickel free and/or stainless steel .
However we will be happy to take requests for gold and silver plated findings, especially if you have an allergy to alternative metals and coatings. Contact us for a quotation.

What is your return policy?
Unfortunately due to hygiene reasons earrings may not be returned or exchanged. Once our range expands to other types of jewelry we will set up return/exchange policies. Please let us know if there are any problems with your order and we will try and rectify the error.

Do you take commissions?
YES! You contact us for any specific request and we hope that we can help.

How much does shipping cost?
Fast door2door flat rate delivery in South Africa for R120.00.(2-3 business days)
Economy shipping flat rate delivery in South Africa for R75.00 (2-7 business days)
Collection in Melville, Johannesburg for free.
All orders above R1000.00 are delivered for free in South Africa.

Do you ship internationally?
Unfortunately we currently only offer courier services within South Africa. This may change soon so keep our eyes out for announcements on our social media

Upcoming creator events


21 Folds will have a stall with all sorts of accessories, earrings, home decor etc. 

Johannesburg, GAU: 1 -5 May 2024

Salt Rock, KZN:  14- 17 June 2024

Come and visit us and our talented friends selling their local, mostly hand made, South African products!